Legal Business Name: VGRATIO SERVICES (OPC) PVT. LTD.
Website: https://vgratioservices.shop
Address: No 15, Hutchins Road, 2nd Cross, St. Thomas Town, Bangalore North, Bangalore – 560084, Karnataka
Phone: 8423341107
Email: info@vgratioservices.shop

At VGRATIO SERVICES (OPC) PVT. LTD., we strive to ensure our customers are fully satisfied with their purchases. If for any reason you are not entirely happy with a product bought from our store, we’re here to help.

Returns

  • Returns are accepted within 7 days of product delivery.
  • To be eligible for a return, the item must be unused, in the same condition as received, and in the original packaging.
  • Proof of purchase (invoice/order confirmation) must be provided when initiating a return request.

Refunds

  • Once your returned item is received and inspected, we will notify you of the status of your refund.
  • If approved, your refund will be processed and automatically credited to your original method of payment within 4–5 business days.
  • Shipping charges (if any) are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.
  • If you need to exchange an item, please contact us at info@vgratioservices.shop with your order details and a description of the issue.

Non-returnable Items

  • Certain items like customized accessories or clearance items may not be eligible for return. These exclusions will be clearly mentioned on the product page.

Contact Us

If you have any questions about our Refund and Return Policy, please contact us at:

VGRATIO SERVICES (OPC) PVT. LTD.
📍 No 15, Hutchins Road, 2nd Cross, St. Thomas Town, Bangalore North, Bangalore – 560084, Karnataka
📞 8423341107
📧 info@vgratioservices.shop